Sabrina C.

July 10, 2018

My aunt was having some medical issues and was hospitalized and needed to get stronger for a surgery that needed to be done and we had no idea of where to send her for her to regain her strength; we knew where we DID NOT want to send her, so a family friend of ours recommended Hanford Post Acute-this was the best decision we made! My aunt was there for 1 week before she was rushed back to the hospital; the medical staff called us and notified us of what was happening. My aunt was hospitalized for 10 days and was released to go back to Hanford Post. They kept her room/bed for her and had organized her belongings for her for when she came back. She did physical and occupational therapy there and grew close to the therapists. She was getting better! My aunt ended up taking a turn for the worse health wise and my family and I had to make a difficult decision and met with the medical staff to help advise us, they were very open and honest and advise us the best they could. Unfortunately, my aunt passed; Hanford Post Acute was very respectful of her and to those around. We visited the facility daily for 3/4 weeks, they became like our second family. The admins (Nancy, Shayna HPA representative Aric, and Justin admin in training) social worker (Ashley) and even the billing department were great and answered all questions anytime we had one. Kaitlyn at the front desk is so polite and friendly and if she couldn’t answer a question she knew who could and would direct you to that person. They have activities for the residents, even a covered patio area, a separate one for smokers too, a family room with books, t.v., and games. The nursing staff was great! To Jackie and all the other nurses who tended to my aunt; thank you for all that you do and for helping care for my aunt. We’re really going to miss coming in and visiting. I highly recommend Hanford Post Acute for any rehabilitation or long-term care for a loved one in your family!

Sabrina C.